Communication skills Class 9 Notes

Communication skills Class 9 Notes 

To communicate effectively is one of the most important life skills to learn. Whole of the life, human being keeps communicating in different ways. For effective communications, skills are required to communicate with others.

Communication skills involve listening, speaking, observing and empathizing.

Meaning of communication
The word communication has origin in the Latin word communis which means common or to share. Communication may be defined as sharing or transmission of information among the people to create mutual understanding.

Communication is an exchange of facts, ideas, opinions or emotions by two or more persons.

Importance of Communication Skills
Your ability to communicate clearly and share thoughts, feelings and ideas will help you in all your relations with other people. As a student, you may study any language, but it is important that you are able to read, write, speak and listen well in order to communicate properly. Speaking more than one language can help you to communicate well with people around the world. Learning English can help you to communicate with people who understand English besides the language you have been exposed to in your family, for example, your mother tongue. Communication skills are needed to :
❖ Inform - for example, communicating the time of a meeting.
❖ Influence - for example, negotiating with a shopkeeper to reduce the price.
❖ Express feelings - for example, to say or show that you are excited about your success or about a given task.

Elements of Communication Skills
Communication is a two-way process of sharing information which involves the sender and the receiver. Information is sent by the sender and received by the receiver. The process of communication is incomplete if the information sent is not received by the receiver.

There are several elements of communication process. These are interdependent. Each element has its importance.

The above picture shows that various components are related to each other.

❖ Sender : The process of communication starts with the need and feeling of sending any message in the mind of sender. He has clear cut idea in his mind what to send. The sender arranges the data before sending. He selects words, symbols carefully so that the receiver could understand the message properly.
❖ Encoding the message : In this part, the sender coverts his ideas into words, symbols or pictures to make the message understandable to the receiver. The choice of translating the message is done in this part of communication.

❖ Channel : The sender cannot connect with the receiver without a channel. A channel is a path to transmit the message. por example, when you talk on telephone, the telephone is the channel. por a letter sent through post, Postal Service is a channel.
❖ Decoding : The process of translating the message into a meaningful form is called decoding. The message should be decoded carefully so that the exact meaning of the sender is received by the receiver.

❖ Receiver : The person who whom the message is meant is called receiver. The receiver may be a viewer, listener or reader.
❖ Feedback : After receiving the message, the receiver derives the meaning of the message and replies to the sender. The return flow of the message is called Feedback.

•Methods of Communication

Communication is made using three methods :

❖ Verbal ❖ Non-verbal ❖ Visual

Verbal Communication
Verbal communication is any communication that uses words to share information with others. These words may be both spoken and written.

Verbal communication is further divided into two parts :
❖ Oral or Spoken communication
❖ Written communication

Oral or Spoken communication : It is most widely used method of communication everywhere. Meetings, conference, chats, telephones, radio etc. are the modes of spoken communication.

Disadvantages of spoken communication
❖ Cannot cover larger distances (except radio).
❖ No permanent record for oral communication.
❖ Record only available if the message is recorded or transcribed.
❖ Not suitable for lengthy messages.

Disadvantages of written communication
❖ Time consuming. A message has to be prepared and checked for accuracy. A letter may take number of days in reaching the destination.
❖ There is a chance of leakage of secret information.
❖ Delay in feedback. Immediate feedback from the receiver is not available.

Non-Verbal Communication
The communication which is made without using words is called Non-Verbal communication. Non-verbal communication is used for conveying short messages.

We send signals and messages to others through expressions, gestures and body postures. In this lesson, you will learn about non-verbal method of communication skills, its types and importance.

You will learn to use correct body language, like gestures, eye contact, handshake, etc.

Perspectives in Communication Skills

Perspectives are our shared ideas, views or fixed ways of thinking. These perspectives sometimes affect our communication.
Por example, if you have a fixed idea that your teacher is very strict, even when he is being friendly, you may think that he is scolding you.

Similarly, yours other friends may also have fixed ideas about you - that you are of reserve type, you are of selfish type etc., affects whatever you say to them.

Factors affecting perspectives in communication
❖ Visual Perception : Perception can be defined as attaching significance to visual information. Judging people or situations by how they look. "Eyes are more exact witnesses than ears"

Por example, a man wearing torn clothes is poor, a person wearing dhoti, kurta and having a stick in his hand is a villager. However, these visual perceptions may be wrong at times.

❖ Language : Language plays an important role in the process of communication. All ideas, goals and information are communicated using a language. There may be different types of people in groups who may understand different languages. A language can act as a barrier in communication for a person who cannot understand that. Por example; delivering a speech in Kannad to a Punjabi person is not of any worth.

❖ Past Experience : A person's past experience plays a big role in shaping their perception of communication. Letting our earlier experience stop us from understanding or communicating clearly.

❖ For example, "This fruit seller mixed one rotten mango while weighing mangoes and cheated me. Let me be careful this time and select mangoes myself."

Writing Skills

Writing is an art of expressing our thought and views. We cannot write something in an unorganized manner. Language is a medium of communicating our ideas, thoughts or feeling in the form of speech or writing.

Writing skills are an important part of communication. Good writing skills allow you to communicate your message with clarity and ease to a far larger audience than through face-to-face or telephone conversations.

Importance of Writing Skills
❖ Writing is a medium of communication. Writing skills help a person to express the ideas, opinion and thoughts in an easy and clear way.
❖ It is widely used for personal and official communication.
❖ Writing skills help to develop and compose any type of writing contents.
❖ Writing skills help in bringing clarity and creativity in our writing.

The following are the basic components of writing skills.
> Phrases
> Kinds of sentences
> Parts of sentence
> Parts of speech
> Use of articles
> Construction of a paragraph